How to make an order? (Rakuten, Amazon, Yahoo Shopping)
Enter your details (name, email address and telephone number) and create a password. To complete the registration you need to follow the link sent to the email. Then enter your email address and password to log in to your account. Done!
First, choose the store and enter the item name in the search box. You can also select a product from the categories list on home page. Add items that you like to your Favorites, by click on ‘heart’, or just put them straight to the cart.
When you decide with items, press Make order button, then Tanaka san will check products availability and send you confirmation email, after what you finally can complete your order and pay.
For ttoping up the account balance you can choose the most convenient for you payment method such as: PayPal, credit or debit card, bank transfer. If you buy from the internet shop, the total price of items (+ commission amount) will be deducted from the balance after the payment for the confirmed items has been made. Besides, the buyer must pay for delivery within Japan to our warehouse and delivery to your destination as well. * Commission fee: In Rakuten, Amazon, Yahoo! Shopping stores: 500 yen / position At Yahoo! Auction auction: 1000 yen / position * Delivery in Japan (if not included in the price of items) * Delivery rates in Japan range from 900 to 4,000 yen, depending on the size and distance of the sender. For those who cannot use PayPal, credit or debit card for purchases, an alternative method of replenishment is offered: You can make a transfer from one card to another within Russia. After confirming such a transfer, we will transfer the corresponding amount in yen to your balance. Thus, you will be able to pay for purchases by selecting the option "2. Balance". The calculation takes into account the current exchange rate and commission. The details for the transfer will be provided on the day of payment (from Monday to Friday from 9:00 to 16:00 Tokyo time). Kuroneko:http://www.kuronekoyamato.co.jp/ytc/en/search/estimate/all_list.html#01
As far as your order has paid you can create a package in ‘My account’, and choose the most convenient for you delivery method. Once you have decided on delivery method the last payment is needed.
After confirming the payment, we will send you your order. Check out the table below for more details about delivery and estimated time.
How to place auction bids? (Yahoo! Auction)
Enter your details (name, e-mail address and telephone number) and create a password. To complete the registration you need to follow the link sent to the email. Then enter your email address and password to log in to your account. Done!
First, select the store name and enter the item name in the Search box . You can also select a product from the categories list. If you like something, add the item to the "Favorites" by pressing ♡, or immediately place it to the cart.
When you are finally determined with the purchases, click "Order". Then Tanaka-san team will check the availability of the items and confirm your order by email. After that, you can do the payment.
Choose the most convenient way to top up your account balance such a: PayPal, credit or debit card, bank transfer. After you confirm the order, the purchase amount + commission amount * will be deducted from the balance after you complete the payment for a confirmed item. In addition, the buyer must pay for delivery within Japan to our warehouse, as well as delivery to your destination. *Purchase commission: Rakuten, Amazon, Yahoo!Shopping 500 yen / one item Yahoo!Auction 1000 yen / one item *Delivery of goods in Japan (if the price of goods is not included) Delivery rates in Japan range from 900 to 4000 yen, depending on the size and distance of the sender. Kuroneko:http://www.kuronekoyamato.co.jp/ytc/en/search/estimate/all_list.html#01
After the goods have been paid for, you can request package and choose shipping method. Once you have chosen your shipping method, you should make a payment.
After the payment confirmation we will ship your package. You can get to know more about shipping in the chart below.
Still have questions?
We are happy to answer all your questions and guide you through the entire shopping process.
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